24 hour emergency hotline*: +49 (0)180 5211144
+43 (0)800201320
* 0180-5 caller tariff from the German landlines incl. VAT. 0,14 € per minute . Calls from mobile costs, regardless of the area code , 0.42 € per minute.
Emergency call
Emergency call facility and standby for all elevator installations.
When placing an emergency call, it is of the utmost importance to make contact with us by phone. Hence you can be sure that the people involved will get help as soon as possible.
Emergency call system
All-in-One, mobile radio-based.
Transmission of emergency calls
- Voice connections to the control center or to permanently engaged places such as gates or technical staff
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Two-way communication systems
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Automatic function test
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Emergency power supply
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Remote control of the elevator control
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Remote configuration and readout
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Remote updates
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Flooring voice messages
24 Hours standby, 365 days a year.
We offer the direct, bilateral voice connection between the car and the emergency call center. To calm down the trapped person by trained personnel.
Professional and appropriate savety evacuation.
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Our service team can be reached 24h an 365 days a year: +49 (0)180 5211144*
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+43 0800201320 for Austria
*(0180-5 Caller ID from the German landline, incl. VAT 0.14 € per minute
Calls from the mobile phone cost no more than 0.42 € per minute regardless of the prefix.)
If you have a valid maintenance contract with us, you can also use this mail form
Your benefits at a glance:
24-hour disposition of the Emergency call center
Direct, bilateral voice connection between car and call center for calming down the trapped person by trained employees
Safe and proper liberation of trapped persons according to the required reaction time
Deposit of the emergency plan
Documentation of emergency calls
