24 hour emergency hotline: +49 0800 58 94 767

+43 0800201320

disorder form

When you have completed a valid maintenance contract with us, you can also use the following mail form.

Elevator info
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Whom can I consult if I have problems with my elevator or if people are locked up in an elevator?

Whom can I consult if I have problems with my elevator or if people are locked up in an elevator?

The connection to our 24-hour emergency call system offers you and your elevator users a reliable solution. In case of an electric power outage or a service breakdown we guarantee that all persons locked in an elevator are freed in the legally specified time. Locked up persons in an elevator just press the emergency button and then they are directly connected to the emergency service office (speaking connection). The person in the emergency office tries to calm the locked in person and immediately initiates necessary measures or states false alarms. All emergency calls are documented

 

You can reach our emergency call centre under the telephone-number: 018052 11144