24 hour emergency hotline*: +49 (0)180 5211144

+43 (0)800201320

* 0180-5 caller tariff from the German landlines incl. VAT. 0,14 € per minute . Calls from mobile costs, regardless of the area code , 0.42 € per minute.

disorder form

When you have completed a valid maintenance contract with us, you can also use the following mail form.

Elevator info
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Do I have to install an emergency system in my elevator if I have none?

Do I have to install an emergency system in my elevator if I have none?

The legislative body requests based on the construction safety regulations and the valid rules of the TRA that the person operating an elevator needs an elevator guardian during the whole time the elevator is in use and who is present and reachable 24 hours a day to help and interfere if persons are locked up in an elevator.

If the request cannot be fulfilled the corresponding checking organ asks for an emergency call system.

Attention: If the person operating an elevator does not obey to or respect this regulation he is responsible for all consequences.